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Shipping & Returns

Delivery times
Please note all delivery times quoted below commence from when your payment has been received.

The shipping times below are realistic targets that we usually achieve.
Check out our customer feed back or place your own.

Pick Ups
Internet orders can be picked up from our warehouse. Please call first to arrange a time. Cash payment can be made at the time of pick up.

PayPal payments
Are processed instantly.

Credit Card Payments
Are processed instantly.

Direct bank deposits
Can take up to two days to be receipted into our bank account.

Delivery times - Australia
We send orders in Australia via standard postal services to keep your costs down.
If we are holding the item in our warehouse, our target is to dispatch your order the next business day from our Auckland warehouse. Expect 3-10 working days from the time you place your order.

If the item is advertised on our web site but not in our Auckland warehouse, our target is to deliver your order to you within 9 - 19 days.

Delivery times - New Zealand
We send smaller orders via NZ Courier Post's tracked courier service, larger orders are sent via other tracked courier services. If we are holding the item in our warehouse, our target is to dispatch your order the same day from our Auckland warehouse. Expect delivery within 1-3 working days from the time you place your order.

If the item is advertised on our web site but not in our Auckland warehouse, our target is to deliver your order to you within 6 - 12 days.

Delivery Costs
We have a shipping calculator built into our shopping cart. If part of your order is not ready to ship we will contact you prior to dispatch to confirm if you want to split the shipment of your order.

Please note - make sure that you provide a shipping address that is attended. If a courier is used and cannot deliver , and needs to bring the ordered item back to their depot, you may be charged for the re-delivery.

 

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